Privacy Policy

At Crafted Co., we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and manage your data.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services and to maintain our relationship with you. This includes information such as your name, email address, postal address, and phone number when you register for an account, subscribe to our newsletter, or participate in our forums. We may also collect non-personally identifiable information, such as IP addresses and browser types, to enhance your user experience.

2. Use of Personal Information

Your personal information is used to: provide you with access to our platform and its features; send you updates, newsletters, and promotional materials related to DIY projects (with your consent); improve our website and services; respond to your inquiries and support requests; and to ensure the security of our platform. We will not sell or rent your personal information to third parties.

3. Disclosure of Personal Information

We may disclose your information to third-party service providers who assist us in operating our website or providing our services, such as hosting providers or email marketing platforms, under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights or property.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to access, update, or delete your personal information held by Crafted Co. You can usually do this through your account settings or by contacting us directly. You also have the right to opt-out of marketing communications at any time by following the unsubscribe link in our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the site after such modifications will constitute your acknowledgment of the modified policy.

Last updated: 24 October 2026